How often should I renew my prescription?
The general guideline is for a prescription to be renewed every year or two, depending on your state's regulations. Our service is not a replacement for an eye health exam, and our doctors recommend all patients between 22-55 years old receive an eye health exam at least once every two years.
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If for any reason you aren't satisfied with your prescription, let us know and we'll make it right. It's that simple.
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Visibly Digital Acuity Product is manufactured and distributed by Visibly, Inc. and operates under the Enforcement Policy for Remote Ophthalmic Assessment and Monitoring Devices during the CoronaVirus Disease (COVID-19) Public Health Emergency issued by the FDA in April 2020. This product has not been approved by the FDA. The data and recommendations made by the Visibly Digital Acuity Product are adjunctive (supporting) recommendations that will be used by an Eye Care Provider, along with your medical history and profile, prior corrective eyewear prescriptions, and subjective data provided about your vision. It is the responsibility of the patient to provide accurate information through the process as all of this information will be relied upon as accurate by the reviewing Eye Care Provider.