What’s my recourse if I don’t like my prescription?
If you're not 100 percent satisfied after taking the test, eyeTest.com will make it right by re-checking your eyes for free. If you already bought glasses and/or contacts using your eyeTest.com prescription, we'll check your visual performance using those new glasses or contacts, and if tweaks need to be made because the prescription has changed (it happens), like the majority of other eyewear retailers, we'll re-make your lenses and switch out your contacts, too.
If, however, eyeTest.com still can't meet your expectations, we'll refund the cost of your eyeTest.com test.
Get In Touch
If for any reason you aren't satisfied with your prescription, let us know and we'll make it right. It's that simple.
© 2020 eyeTest.com. All Rights Reserved. | *Our Online Eye Test service does not include any type of eye health exam. Learn more below.
Visibly Digital Acuity Product is manufactured and distributed by Visibly, Inc. and operates under the Enforcement Policy for Remote Ophthalmic Assessment and Monitoring Devices during the CoronaVirus Disease (COVID-19) Public Health Emergency issued by the FDA in April 2020. This product has not been approved by the FDA. The data and recommendations made by the Visibly Digital Acuity Product are adjunctive (supporting) recommendations that will be used by an Eye Care Provider, along with your medical history and profile, prior corrective eyewear prescriptions, and subjective data provided about your vision. It is the responsibility of the patient to provide accurate information through the process as all of this information will be relied upon as accurate by the reviewing Eye Care Provider.